Business Writing Basics
Learn how to write professional emails, performance reviews, development plans and work orders. Build your confidence using correct grammar, punctuation and spelling.
Duration
Business Writing Basics is available as four 2-hour programs. One hour of pre-workshop learning is required (includes videos, readings and a brief comprehension quiz).
Options
Business Writing Basics is facilitated as an in-person or virtual sessions.
Workbook
Virtual sessions – participants will receive a comprehensive workshop manual (PDF) a few days before the workshop begins.
In-person sessions – participants will receive a comprehensive paper workshop manual on the day of the in-person workshop.
Business Writing Basics—Level 1
Learn how to write professional emails, performance reviews, development plans and work orders. Build your confidence using correct grammar, punctuation and spelling.
Learn the basics of business writing
Business Writing Basics consists of four 2-hour programs designed to help you get better at business writing. The program is hands-on, interactive and includes individual and group writing assignments during each session.
Who is this program for?
Business Writing Basics will help you if you are in transition from operations to more senior positions and are required to produce professional written communications such as emails, performance reviews, development plans and work orders.
The workbook contains tools, tips and templates you can use and adapt for your workplace.
The four 2-hour programs are: 1. Use plain English and correct grammar; 2. Correct common writing mistakes; 3. Write clear and concise texts and emails; 4. Prepare and write an incident report.
At the conclusion of Business Writing Basics, you should feel more confident to:
- Identify typical punctuation errors;
- Understand the parts of speech;
- Spell words correctly that are used most often in your work environment;
- Use correct grammar and write in plain English;
- Build sentences and write paragraphs that make sense;
- Fill out work orders and service requests correctly;
- Complete your own performance review with sufficient, relevant and readable detail;
- Write concise texts and emails with clear subject lines to minimize misunderstanding;
- Ask open, clarifying questions if a procedure or assignment is unclear;
- Structure emails that include the subject, salutation, introduction, body and conclusion;
- Provide pertinent information in emails including photos, diagrams and attachments;
- Complete your own personal development plan in a concise format;
- Use a 4-step preparation method for your incident report;
- Write up an incident report
- Communicate in a professional manner and tone;
- Use the various 1-page checklists on grammar, email and other written communication.
Duration—in-person or virtual classroom
Available as four 2-hour programs. Includes pre-work and quiz.
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We facilitate competency-building workshops for our partner organizations. These programs include e-learning prework and in-person and virtual classroom learning options.