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Are you a credible leader? Check your assumptions.

Are you a credible leader? Check your assumptions.

Making a wrong assumption can cost you, and cause harm to others. An assumption in the workplace can be described taking a “fact” or something that you have observed as true or certain to happen, yet without proof or without ever discovering the root causes of the behaviour. Although assumptions […]

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Let me be clear: just say what you mean

Let me be clear: just say what you mean

“The next time you feel the need to reach out, shift a paradigm, leverage a best practice or join a tiger team, by all means do it. Just don’t say you’re doing it, because all that meaningless business jargon makes you sound like a complete moron.” – Forbes Magazine Several […]

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The motivation test for the rest of us

The motivation test for the rest of us

According to a recent study on workplace happiness by Monster.ca, Canada came ahead of six other nations in a satisfaction survey. The result? Canadian workers are among the happiest in the world, with nearly two-thirds saying they love or like their job a lot. The survey found that 24 per […]

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How to scratch where it really itches

How to scratch where it really itches

Feeling itchy? Is the itch right between your shoulder-blades? Can you put your finger on it? Try leaning against the edge of the door. Got it? Aaaaah. At work, as in life, we need to give ourselves permission to scratch where it really itches. Those itchy, touch points are early […]

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Confidence is . . . turning thoughts into action

Confidence is . . . turning thoughts into action

Katty Kay and Claire Shipman are the authors of The Confidence Code: The Science and Art of Self-Assurance – What Women Should Know. They argue that while confidence is partly influenced by genetics, it is not a fixed psychological state. You won’t discover it by thinking positive thoughts or telling […]

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Clarity is key to pitching a great idea

Clarity is key to pitching a great idea

If you enjoy watching educational videos on TED.com, think about the last five presentations that you watched: Were any of those ideas and presentations memorable? And if so, why did those talks stand out from the crowd? Can you remember the key message and solution of those that were memorable? […]

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Burnout, boreout or best year ever?

Burnout, boreout or best year ever?

How will you avoid burnout, or boreout and make this the best year ever for yourself and your employees? Meet Lee. Lee is 38 years old. Lee has to drag himself out of bed each morning. He is a senior manager in a government agency in the forestry sector and […]

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Never wing it. Period.

Lessons from Clint Eastwood’s empty chair speech It was in September 2012, when Clint Eastwood, movie director and icon of macho movies, stole the show at the US Republican Convention. “Clint Eastwood stole the show at the Republican National Convention last week with a baffling, nearly incoherent speech that featured […]

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Pssssst – do you speak in code?

Do you remember a time when someone said to you, “How am I supposed to do this?” Yes? You explained as best you could, yet your senses were screaming that this conversation was going nowhere. You tried again, this time going over the process with meticulous detail. And the more […]

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See if Grandma gets it

If you enjoy watching educational videos on TED.com, think about the last five presentations that you watched: Were any of those ideas and presentations memorable? And if so, why did those talks stand out from the crowd? Can you remember the key message and solution of those that were memorable? […]

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Influencers & Innovators

The 7 Leadership Practices

An essential toolkit for inspiring action and getting results
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One of the real measures of your success as a leader is your ability to listen, to engage and influence others and to have the necessary conversations of leadership. In addition, you need to be mindful that every interaction you have is an investment of your time and expertise. You should expect a reasonable and measureable Return On Influence (ROI) for each conversation you have – with colleagues, board members, line managers, employees and clients.
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